NEWBOOKS is sponsoring this year's AWS digital conference. We are contributing to the program with our own lecture on "Basic decisions in the selection of software and catalogue data".
10.10 a.m. - 10.40 a.m.
Hermann Riedel (Atypon)
Achieve higher customer satisfaction
10.45 a.m. - 11.15 a.m.
Jutta Hobbelhagen and Jutta Brinkmann (Haufe Group)
Customer Analytics - identify profitable customers, win them over and retain them
11.20 a.m. - 11.50 a.m.
Stefan Schwedt and Moritz Hodde (NEWBOOKS Solutions)
Standard system vs. individual development - basic decisions when selecting catalogue data and software
11.55 a.m. - 12.00 p.m.
Break
12:00 p.m. - 12:30 p.m.
Dietmar Heijenga (Change of Course Management Consulting)
How do I become an attractive employer to young professionals?
12.30 p.m. - 1 p.m.
Prof. Dr. Christian Sprang (German Bookseller Association)
Current information on fixed prices and discount spreads, EU copyright guidelines and publisher participation, etc.
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